Welcome! Michigan Tech Information Technology is here to meet your computing needs and give you tools and information to help you succeed in your studies. We've put together a quick guide with IT-related resources you may find helpful as you initially settle in on campus.
Contact IT Help
For any questions on IT-related issues, please contact us via any of the following options:
- By email: it-help@mtu.edu
- By phone: 906-487-1111
- The Technical Assistance Center (TAC) on the first floor in the Van Pelt and Opie Library is available for walk-up questions. IT staff is available during normal business hours. If a staff member cannot resolve your issue quickly, they will create a support ticket with our technical staff.
Michigan Tech IT Information Online
- Michigan Tech IT Website
- IT Support Center
- Software Download Center
- Remote Assistance
- IT Status Page
- Michigan Tech IT Blog
Accounts and Passwords
Your Michigan Tech account username and password are essential to your university experience. You’ll use your account for your Michigan Tech email account, to access wireless, Canvas, Banweb, and any time you need to verify your Michigan Tech identity online.
Your password is equally as important. We’ve made password management a secure and simple process that you can use without the need to contact an IT staff member.
Set up password management at the Michigan Tech Account Center or read more about the Account Center in our Support Center.
Graduate Student Computer Labs
Storage and Remote Server Access
H: and M: Drive - What is it and how do I use it?
Your home directory (H: Drive) is a place to store files that you can access anywhere on or off campus. The M: Drive is a department- and program-specific share.
Home drives (H:) are removed 120 days after you are no longer a student.
Read more on H: and M: drives in our Support Center:
- Campus network drives explained
- Connecting to Your M:\drive and H:\drive from an Off-Domain Windows 10 Computer
Google Drive - What is it and how do I use it?
Google drive is available for all faculty, staff, and students as a tool for sharing and collaboration. You gain access by going to https://drive.google.com and logging in (username@mtu.edu).
Access to Google drive and Google Photos expires 120 days after you’re no longer a student. Contents of these folders are erased at that time. Visit our knowledge base for information on how to download or transfer your data.
Remote Access
Need to connect to a Michigan Tech server from off-campus? Our IT Support Center has instructions for Remote Desktop Protocol (RDP).
Software Resources
Software Download Center
Michigan Tech faculty, staff, and students can download software that is licensed for use on their personally-owned computers, including Matlab, Microsoft Office, and more, available at the Software Download Center.
Anti-virus Software - Microsoft Security Essentials
Available to students, faculty, or staff through an agreement between Michigan Tech and Microsoft, Microsoft Security Essentials is free and readily available for download on Windows computers. If you currently have an alternative anti-virus solution installed such as McAfee, you will need to uninstall it prior to installing Security Essentials.
Download Microsoft Security Essentials
Research Computing and Visualization
Michigan Technological University has several computing and visualization clusters and one-off work-stations, for research and teaching. For more information, please contact Gowtham, Director of Research Computing (g@mtu.edu/906-487-3593) or visit https://hpc.mtu.edu/.